Terms and Conditions for iSmile Experts

1. Introduction

1.1 Disclaimer

Please note that iSmile Experts is not a separate legal entity. It is an activity operated as part of iSmile Dental Center LLC, which is a registered business. Any references to iSmile Experts should be understood as referring to the services or events provided by iSmile Dental Center, and all operations, responsibilities, and liabilities associated with this activity fall under the legal entity of iSmile Dental Center LLC.

For any questions or concerns, please contact us at info@ismileuae.com.

1.2 About iSmile Experts

iSmile Experts is an activity under iSmile Dental Center, providing dental education services to dental professionals. The website, ismilexp.com, is powered by iSmile Dental Center, a registered company located in Ras Al Khaimah, UAE. These Terms and Conditions apply to all users of the iSmile Experts website.

2. Services Provided

2.1 Course Offerings

iSmile Experts offers various dental education courses for dental professionals. These courses are available for purchase via the website, and users must create an account to access course materials and related services.

3. User Obligations and Prohibited Activities

3.1 Acceptable Use

By using iSmile Experts, users agree to:

  • Use the website and its services for lawful purposes only.

  • Follow all applicable laws, regulations, and guidelines.

3.2 Prohibited Activities

Fraudulent behavior and misuse of services are strictly prohibited. This includes, but is not limited to:

  • Impersonation or misrepresentation.

  • Attempting to access unauthorized accounts or services.

  • Engaging in disruptive or harmful behavior that affects the website or its services.

4. Intellectual Property

4.1 Ownership of Content

All content on iSmile Experts, including text, images, videos, and logos, is owned by iSmile Dental Center. Users are not authorized to:

  • Copy, distribute, or create derivative works from any content without permission.

  • Use the content for commercial purposes without explicit consent.

4.2 User Content

Users may post reviews, comments, and images from events they have attended. By submitting this content, users grant iSmile Experts the right to use, display, and promote the content in connection with the services provided.

5. Payments and Refunds

5.1 Payment Processing

Payments for courses and services are processed through the website. iSmile Dental Center ensures that all credit/debit card details and personal identifiable information (PII) are not stored, sold, shared, rented, or leased to any third party.

5.2 Refund Policy

For offline programs, a full refund can be issued if requested 30 days before the start date of the program. No refunds will be issued if the request is made within 30 days of the course start date. Refund requests can be sent to accounts@ismileuae.com.

6. Account Registration and Security

6.1 User Accounts

Users must create an account to access services on iSmile Experts. Users are responsible for maintaining the confidentiality of their account information, including their username and password.

6.2 Account Security

iSmile Dental Center will not be liable for any loss or damage arising from unauthorized account access. Users must notify iSmile Dental Center immediately if they believe their account has been compromised.

7. Limitation of Liability

7.1 Limitation of Responsibility

iSmile Dental Center is not liable for any damages, loss of data, or other consequences resulting from the use of the website or its services. The website is provided “as is,” and iSmile Dental Center makes no guarantees regarding the accuracy, completeness, or reliability of the content provided.

8. Violations and Consequences

8.1 Violation of Terms

Violation of these Terms and Conditions may result in:

  • Prevention of access to iSmile Experts services.

  • Legal action in cases of more serious violations, such as fraud, intellectual property infringement, or breach of confidentiality.

9. Changes to the Terms and Conditions

9.1 Periodic Updates

iSmile Dental Center may periodically update this Privacy Policy and the Terms and Conditions to reflect legal and regulatory changes. Users are encouraged to review these sections regularly. Updates become effective upon posting on the website.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions are governed by the laws of the UAE.

10.2 Dispute Resolution

Any disputes arising from the use of iSmile Experts or its services will be resolved in the Ras Al Khaimah Courts, under UAE law.

11. Contact Information

11.1 Contact Us

For any questions, concerns, or requests related to these Terms and Conditions, users can contact iSmile Dental Centervia the contact details provided on the website.